QUICK LINKS
Order a
Custom Sandwich
Click the button below to be taken to the online custom sandwich order form open for orders until 8:00pm daily. Limit of 1 per day.
Order a
Custom Salad
Click the button below to be taken to the online custom salad order form open for orders until 8:00pm daily. Limit of 1 per day.
Catering Orders
Cater your next Toolbox Talk or Employees Birthday and be your teams Hero!
Uber Eats? Skip the.... Village?
Delivery is available just like ordering from your favorite delivery app at home. We make it easy to provide delicious food for your team to enjoy on site together family style.
We offer a variety of options, ranging from cakes, pizza, wings to full gourmet 5-course dinner events.
Even a casual Friday pizza party to end the week, we are here to bring what you and your team need to celebrate anything, and everything.
Weekly Menu
Click the button below to view the
weekly menu for Breakfast & Dinner, and Themed Menu nights
Online Feedback Form
We kindly request your assistance in enhancing our service to you!
The Firebag Suncor Coordination and Horizon North Leadership team promptly receives your feedback.
Furthermore, every submission is thoroughly reviewed on a weekly basis by the Village Horizon North and Suncor Site Leadership, ensuring comprehensive discussions.
Hours of Service
Reception
Daily Hours
5:30 to 23:00
Village Hoteling Facility
Friday through Sunday
Closed
Monday
04:30 to 07:30
16:30 to 22:00
Tuesday
04:00 to 23:00
Wednesday
04:30 to 07:30
16:30 to 22:00
Thursday
04:30 to 07:30
16:30 to 19:00
CHECK-IN
We ask that guests use the following times when checking in:
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Check-In – 17:00 or upon room availability
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Night Shift - As a Horizon North courtesy at 17:00 or earlier upon room availability.
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Check out it 7:00 for all shifts.
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For those checking in outside of these hours, please check with Security for assistance (located next to the front desk)
CHECK-OUT
We ask that guests use the following times when checking out:
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Day/Night shift Check-out – 07:00
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We ask that your room is vacant prior to the check-out time
RESERVATION CHANGES
If there are any changes to your reservation, shift or dates (eg: day to night shift, overtime, or early departure) completed by your travel coordinator, please reconfirm all changes with the front desk to ensure that the update has been communicated.
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Front desk hours are from
05:30 – 23:00
LUGGAGE STORAGE
If the Village Hoteling Facility (VHF) doors are closed and inaccessible, please see the front desk for assistance with dropping off or retrieving luggage.
Please ensure a Suncor luggage tag with your name and badge number are attached to your luggage when dropping it off.
DO NOT DISTURB
Due to Health and Safety concerns, we are required to enter each room every 48 hours for verification. If a room has a "Do Not Disturb" sign on the door during a scheduled clean day, the room will not be cleaned.
MEDICAL EMERGENCY
Call 9-911 from any landline or call (780) 713-5210 from a cell phone for Dispatch
WILDLIFE SIGHTINGS
For wildlife sightings and non-emergencies call (780) 598-0835
